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Terms & Conditions

Last updated: 01-01-2026

Welcome to Wonderland! By browsing or making a purchase from our store, you agree to the Terms & Conditions below. Please read them carefully. If you have any questions, feel free to contact us anytime.

1. About Our Store

This website sells phone accessories, phone chains, straps, bag charms, and other related items. By placing an order, you confirm that you are at least the age of majority in your region, or that you have permission from a parent or guardian.

2. Product Information

We do our best to display our products accurately, including colors, materials, and photos.
However, slight variations may occur due to:

  • Lighting and screen display differences

  • Handmade or customizable product elements

  • Updates or improvements to products

If you have questions about an item, please contact us before placing an order.​​

3. Pricing and Payments

All prices shown on the website are listed in EUROS.

By placing an order, you agree that:

  • Prices may change without notice

  • You are responsible for any taxes or fees required in your country

  • Payments are processed securely through trusted third-party providers

  • We do not store your credit card information

4. Shipping and Delivery

We aim to ship orders as quickly as possible. Delivery times vary depending on destination and shipping method.

Please note:

  • Shipping speeds are estimates, not guarantees

  • Delays may occur due to customs, weather, or carrier issues

  • Customers are responsible for providing an accurate shipping address

If a package is returned due to an incorrect address, additional shipping fees may apply.

5. Returns and Refunds

We want you to be happy with your purchase.
Please refer to our Return & Refund Policy for full details:

  • Eligibility for returns

  • Return time windows

  • Refund processing times

  • Exceptions for personalized or used items

6. Use of Our Website

By using our site, you agree to:

  • Not misuse or attempt to harm the website

  • Not copy or distribute our content without permission

  • Use our site only for lawful purposes

We may update or remove content at any time.

7. Privacy and Personal Data

Your privacy is important to us.
All personal information is handled according to our Privacy Policy, including:

  • How we collect data

  • How we use it

  • How we protect it

  • Your rights

8. Limitation of Liability

We are not responsible for:

  • Damage caused by incorrect use of products

  • Delays or issues caused by shipping carriers

  • Losses caused by events outside our control (weather, customs, strikes, etc.)

  • Website downtime or temporary technical issues

Our products should be used responsibly and kept away from very young children due to small parts.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. The most recent version will always be posted on this page. Continued use of our site means you accept the updated terms.

10. Contact Us

If you have any questions about these Terms & Conditions, please reach out anytime:

📩 Email: info@dreamywonderland.org
📱 Phone: +31 (0)6 2847 6232
💬 Or contact us through the website chat

We're here to help!

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